Frequently Asked Questions
Answers to all your questions at tk90
From opening an account to bKash deposits, playing slots, claiming bonuses, and safe gaming — find detailed information on everything.
Whether you are new to tk90 or a long-time member, questions can come up at any time. On this page we have arranged the most frequently asked questions from Bangladeshi players into five categories: Account and Registration, Deposits and Withdrawals, Games and How to Play, Bonuses and Promotions, and Security and Responsible Gaming. If you do not find the answer to your question here, our 24/7 Bengali live chat support is always ready to help.
Account and Registration
To open an account at tk90, you need an active mobile number, a personal password, and your correct date of birth. Registration is done entirely online. Please note that tk90 is for people aged 21 and above only. Each person may open only one account — creating multiple accounts may result in cancellation.
First, make sure your mobile number and password are typed correctly. Uppercase and lowercase letters are treated differently. If you have forgotten your password, use the "Forgot Password" option on the tk90 Login page. If the issue persists, contact our 24/7 live chat in Bengali and we will resolve it quickly.
Yes, tk90 account verification is done to ensure secure gaming and faster withdrawals. The process is usually completed by verifying your mobile number and providing basic personal information. Verified accounts get faster withdrawals and access to bonus benefits.
Yes, after logging into your account, certain information can be updated from the profile settings. However, for security reasons, changing some core details may require assistance from the support team. Contact our live chat before making any changes.
Yes. tk90 takes responsible gaming seriously. You can take a temporary break or permanently close your account if you wish. Contact our support team to do so. For more information, visit the responsible gaming page.
Deposits and Withdrawals
Deposits from bKash to tk90 are usually instant. Your account balance is updated within a few seconds to a few minutes of the transaction being completed. If there is a delay, contact live chat with your transaction ID.
The minimum deposit amount at tk90 is ৳300. This applies equally to all payment methods — bKash, Nagad, Rocket, and Upay. You have the option to start small and enjoy games gradually.
Yes, tk90 currently supports withdrawals through four popular mobile money services in Bangladesh: bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500 and the withdrawal process generally takes 30 minutes to 3 hours.
tk90 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges. Check the relevant provider's app or website for the latest fee information.
Withdrawals are normally completed within 30 minutes to 3 hours. In some cases, a withdrawal may be delayed if account verification is incomplete or if the wagering requirements on a bonus have not been met. If you have waited longer than expected, contact live chat immediately with your transaction ID.
Log into your tk90 account and go to the "Deposit" option, then select Upay. Make the payment using the specified amount and tk90's Upay number, and keep your transaction ID saved. Contact live chat for any difficulties.
Games and How to Play
To bet on any cricket match including BPL at tk90, first go to the cricket section. From the list of ongoing or upcoming matches, choose your preferred match, select the market type (such as Match Winner, Top Batsman), enter the amount, and confirm your bet. Always bet responsibly.
tk90 offers popular slot games from PG Soft, Pragmatic Play, and JILI. Many games are available including Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Crazy 777. Visit the slots page for full details.
RTP (Return to Player) is a measure of a game's average long-term return — for example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered. This is a statistic calculated over millions of rounds, so this rate cannot be guaranteed in any single session. Each round is independent and random.
Yes, tk90 Casino is built with a mobile-first design, so it runs smoothly on both Android and iOS. All games can be played via a mobile browser without downloading a separate app. Both live casino and slots deliver a full experience on smartphones.
All games at tk90 are developed by certified software providers such as PG Soft, Pragmatic Play, and JILI. These games use RNG (Random Number Generator) technology, which keeps every outcome completely random and free from manipulation. We believe in fair play.
The live casino offers a real-time gaming experience with real dealers. Go to the tk90 Casino page and select the "Live Casino" section. Choose your preferred table (such as Baccarat, Roulette, Teen Patti), set your chips, and place your bet. A good internet connection gives the best experience.
Bonuses and Promotions
As a new member, get a 100% bonus on your first deposit — up to a maximum of ৳20,000. Create an account, make your first deposit of at least ৳300, and the bonus will be added automatically. The wagering requirement for this bonus is 15x.
A 15x wagering requirement means you must bet 15 times the bonus amount before you can withdraw it. Example: if you receive a ৳1,000 bonus, you can withdraw after placing ৳15,000 in bets. You can track your progress in the bonus section of your account.
tk90's VIP program has three tiers: Bronze — weekly cashback up to 0.3%; Silver — weekly cashback up to 0.7%; Gold — weekly cashback up to 1.0%. Your tier advances through regular play, unlocking more benefits along the way.
In most cases, bonuses can be used on slots, fishing games, and casino games. However, some promotions may have specific conditions. Read the full bonus terms and conditions on the Terms & Conditions page or ask the support team.
Yes, tk90 offers weekly reload bonuses, cashback offers, and special tournament prizes for regular members. Special promotions run during Eid, BPL season, and other occasions. Log in to the tk90 platform regularly to stay updated on the latest offers.
Security & Responsible Gaming
Yes, tk90 uses SSL encryption technology to keep all data secure. Your personal information and financial transactions are sent through fully encrypted channels. We do not share your information with third parties. Read our Privacy Policy for more details.
Yes, tk90 is for persons aged 21 and above only. Age is verified at registration and identity confirmation documents may be requested if needed. We are firmly committed to protecting minors.
Some warning signs: betting beyond your budget, playing more to recover losses, losing focus on family or work. If you feel this way, take a break. tk90 offers self-exclusion and deposit limit features. Visit the Responsible Gaming page for more information.
To activate self-exclusion, contact us via live chat or email at [email protected]. You can request a 7-day, 30-day, or permanent account suspension. Once you submit your request, the support team will complete the process.
Immediately change your password from the tk90 Login page and let us know via live chat so the account can be temporarily locked. Also change the password on your bKash or Nagad account. Always use a strong and unique password for your security.
Absolutely. tk90's support team provides assistance fully in Bengali, 24 hours a day, 7 days a week. You can speak in Bengali when you connect via live chat. You can also write in Bengali by email at [email protected]. Our goal is to resolve your issues quickly and easily.
Still have questions?
Contact the support team — we are available 24/7 to help you in Bengali.